30 Days Free Exchange: We know how important it is to find the perfect fit, so we offer a No Questions Asked Exchange policy for 15 days. We’re here to make it easy for you!
7 Days Easy Returns: You have 7 days to return your items if they meet these conditions:
- Unopened, unwashed, and not tried on—just as you received them.
- In their original condition with all packaging intact.
- Panties are non-returnable. However, for defective pieces, a refund will be issued.
A small Rs. 20 return charge applies to help us keep things running smoothly.
Quality Check: We want all our moms to receive the best, so if any items are found to be tried, used, worn, or washed, we won’t be able to process a refund. Thank you for helping us maintain our quality!
We’re always here to support you, and we appreciate you choosing us for your motherhood journey.
Kindly raise the exchange/return request here. (Please remember to upload photos of products with tags.)
For any additional support please reach out to us directly :
Email us at cs@houseofzelena.com . We’re here Monday to Saturday, 9:00 AM to 6:00 PM.
Non-returnable items : Nursing Covers, Clearance Sale Products, Lowest Price Sale products, Panties, Pregnancy & Postpartum Band
Shop Stress-free with us Dear Mum! We’re always here to help make things easy for you.
